You can customize the the greeting in Certified Mail reminder emails and follow-up emails.
Reminder Email Text
If you check the box to send a reminder email, your Certified Mail recipients will see one of the following in the body of the email:
If they HAVE downloaded the book:
“It looks like you downloaded your copy of {{title}}.”
The reminder email also offers help and includes any additional text you provided.
If they HAVE NOT downloaded the book yet:
“It looks like you haven’t downloaded your copy of {{title}}.”
The reminder email then includes the download link again, offers help, and includes any additional text you provided.
Follow-up Email Text
If you check the box to Send a follow-up email after the campaign is over, an email will be sent to everyone who downloaded the book. If a reader did not download the book, they will not receive the follow-up email.
The follow-up email will say:
“It’s time to review {{title}}! You’re receiving this email because you downloaded {{title}} by {{author}}, and now it’s time to leave a review.”
The email then includes any additional text you provided.