Reader Support- Send ‘Em To Us Before They Ask You For Help
If you are new to distributing free books (outside of the online stores), it can be a different experience for readers. Here...
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Reader Support
How should you handle readers who come to you for help?
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Reader Support- What To Do When They Email You For Help
Sometimes a reader will email you instead of us when they need help. Learn how to avoid these emails by getting out... -
“Errors” That Readers Report
There are several known “errors” that readers often report to us in our support queue. Here are a few of... -
The BookFunnel App
We released an app in late 2015 for Android and Kindle Fire devices that will allow readers to download the... -
Readers Can’t Find Their Certified Mail
Certified Mail comes from help@bookfunnel.com. How Email Works BookFunnel sends the Certified Mail email out and waits to hear back...
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