Reader Support- Send ‘Em To Us Before They Ask You For Help
If you are new to distributing free books (outside of the online stores), it can be a different experience for readers. Here...
- Home
- Reader Support
Reader Support
How should you handle readers who come to you for help?
-
-
Reader Support- What To Do When They Email You For Help
Sometimes a reader will email you instead of us when they need help. Learn how to avoid these emails by getting out... -
My Book Page Doesn’t Have a Help Link at the Top
BookFunnel download pages always have a help link at the top where readers can request assistance. -
“Errors” That Readers Report
There are several "errors" that readers often report. Here's what you can do about them. -
BookFunnel App Download Codes
Learn where to find your BookFunnel app download code. -
The BookFunnel App
We released an app in late 2015 for Android and Kindle Fire devices that will allow readers to download the... -
Readers Can’t Find Their Certified Mail
BookFunnel sent an email to my reader and they can't find it! What can they do? -
The BookFunnel App and BookFunnel Cloud Reader – Supported Devices
When you receive a book from a BookFunnel author, you can read it in the BookFunnel app or in our...
Need Help?
Can't find the answer you're looking for? Don't worry, we're here to help!
CONTACT SUPPORT