1. Home
  2. CSV Says Some Readers Did Not Consent or Confirm

CSV Says Some Readers Did Not Consent or Confirm

If your email signup page is set to require a reader to join your list, but the consent or confirm column in your CSV has a “no” instead of “yes,”, that reader hasn’t confirmed yet.

An unconfirmed reader is a person that submitted their email address for your book, but has NOT clicked the link in the email we sent them to get the book. Sometimes this is intentional because they changed their mind and no longer wish to subscribe to your list, but usually, it is because readers sign up for a book and then come back later (even days later) to actually download it.

What Should I Do With Unconfirmed Emails?

Nothing, at least not for several days. Readers have two weeks to download your book, so give them some time.

If a reader is still unconfirmed after two weeks, you could email them to ask if they are still interested. Use caution, and please, don’t add these folks to your mailing list. They may have abandoned ship intentionally. A short and sweet email like the one below might help convert a few stragglers:

“Hey, Andy! Did you miss my email? If so, join my reader group and get your free copy of Book_Title now! Or just delete this and I’ll disappear into the wind.”

Where Can I Find Unconfirmed Emails?

On your dashboard:

  1. Click Books on your BookFunnel dashboard.
  2. Click the book title.
  3. Click the name of the page that is collecting email addresses.
  4. Click Export CSV at the top of the page.
  5. Select Everything to download the CSV of all activity. If your email signup page is set to require opt-in, every reader with “no” in the consent column is unconfirmed

Was this article helpful?